Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- Canada : 2 - 5 business days
- North America : 3 - 5 business days
- Europe : 2 - 5 weeks
- Asia Pacific : 2 - 5 business days
- Latin America and the Caribbean : 2 - 5 business days
- North Africa and the Middle East : 2 - 5 business days
- Sub-Saharan Africa : 2 - 5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Frequently Asked Questions
Do you offer bulk discounts?
Yes!
Spend $50-$100 SAVE 10% Code: BEAD10
Spend $101-$150 SAVE 15% Code: BEAD15
Spend $151-$200 save 20% Code: BEAD20
Spend $201 and above save 25% Code: BEAD25
How long does it take for my order to ship?
We try our best to ship as quickly as possible! Orders should leave our faciilty in about 1-2 business days. If it will take longer we will send you a note.
What if I want a larger quantity than what is listed?
Please feel free to send us a convo and we will gladly create a special listing for the quanity you would like.
Where are your store front locations?
7047 Reseda Blv
Reseda, CA 91335
818-708-0972
Tuesday -Friday 10:00-6:00
Saturday 10:30-5:30
Sunday & Monday Closed
10604 West Pico Blvd
West LA, CA 90064
310-841-2636
Tuesday -Friday 11:00-6:00
Saturday 11:00-5:30
Sunday & Monday Closed
What is your return policy?
We accept returns on everything except chain and earrings, as long as the item is returned in its original condition. Contact us within 7 days of the delivery date and we can refund you as long as the package arrives to us within 14 days of the delivery date. ***ALL CHAINS AND EARRINGS ARE FINAL SALE, NO REFUNDS OR EXCHANGES.***
***Original shipping amount will not be refunded. ***
What happens when the package says delivered but I never received the package?
We are not responsible for packages once the tracking number has been marked as delivered. You can contact your local post office and make a claim with them, but we are not responsible for issuing refunds. You can purchase signature confirmation to protect against this issue.